illicore · Optometry Practice Automation
73% of patients
who don't get a recall message
never return.
They don't hate your practice. They just forgot. And nobody reminded them.
Built for Optometry Practice · Fully customizable
The problem
Silent attrition is the practice killer no one talks about.
73%
of patients without recall outreach never return
The average practice also loses 14% of appointments to no-shows. Both are preventable. Neither requires extra staff.
Recall. No-shows. Inventory. Checklists. All automated.
Two tracks: Standard Operations (non-PHI) and a HIPAA-protected patient records track with full encryption.
12-month mark detected
Patient: Jennifer M.
Recall message sent
Text + email with booking link
0s
Patient books
Self-scheduling · No phone call
Appointment confirmed
24h + 2h automated reminders
9:41
●●●●100%
illicore
Annual recall · Auto-sent
Recall Booked — Vision Source
Jennifer M. · Annual exam · Booked via text · Frame interest noted
Oh wow, I didn't realize it had been a year already! Can I book for next week?
Of course! Here's our scheduling link — pick any time that works. We'll send you a reminder 24 hours before. 👓
32% book · fully automatic
What runs automatically
4 things on autopilot from day one
01Annual Recall
12-month mark → text + email with booking link. 7-day follow-up if no response. 32% conversion.
Active · 24/7
02No-Show Recovery
Missed slot → text in 10 minutes with reschedule link. Most recover in 48 hours.
Active · 24/7
03Inventory & Checklists
Frame stock monitored daily. Reorder alerts fire at threshold. Daily staff checklists automated.
Active · 24/7
04HIPAA-Protected Records
Patient records, secure intake, and access logging. AES-256 · TLS 1.3 · BAA.
Active · 24/7
The numbers
Results you can point to.
—
Patients lost without recall
—
Recall-to-booking rate
—
No-show rate — eliminated
—
Staff calls for intake
Every number above comes from real implementations. We build around your workflow and track what changes.
Benchmarks from client data and industry research. Results vary.
Ready to see it live?
See this built for your practice.
15 minutes. Live demo with your recall schedule and patient flow.
Book a 15-minute call →
Everything is customizable — colors, features, messaging, and workflow.
We build around your business, not the other way around.